Technical Lead

As the ERP Technical Lead, you will play a pivotal role in the successful implementation, configuration, and maintenance of our ERP systems. This role requires a blend of technical expertise, leadership skills, and a deep understanding of ERP functionalities. You will lead a team of developers and engineers to ensure the ERP solutions align with business needs and objectives.

Responsibilities:

1. ERP System Implementation:

• Lead the technical aspects of ERP system implementation projects, including requirement analysis, solution design, configuration, customization, and integration.
• Collaborate with cross-functional teams to understand business processes and translate them into ERP system configurations and workflows.
• Ensure adherence to project timelines, budget, and quality standards throughout the implementation lifecycle.

2. Team Leadership:

• Provide leadership and guidance to a team of ERP developers, engineers, and technical specialists.
• Foster a collaborative and high-performance work environment, promoting knowledge sharing and professional growth among team members.
• Conduct regular performance evaluations, provide constructive feedback, and identify training needs to support team development.

3. Technical Expertise:

• Serve as the subject matter expert on ERP system architecture, functionalities, modules, and integration points.
• Design and implement technical solutions to address complex business requirements and system enhancements.
• Stay updated on industry best practices, emerging technologies, and trends related to ERP systems and recommend innovative solutions to optimize system performance and efficiency.

4. System Maintenance and Support:

• Oversee the ongoing maintenance, monitoring, and optimization of ERP systems to ensure stability, scalability, and reliability.
• Troubleshoot technical issues, perform root cause analysis, and implement timely resolutions to minimize system downtime and disruptions.
• Provide technical support and guidance to end-users, resolving escalated issues and ensuring a seamless user experience.

5. Documentation and Governance:

• Develop and maintain comprehensive technical documentation, including system configurations, customizations, workflows, and integration specifications.
• Establish and enforce governance policies, standards, and procedures for ERP system development, deployment, and maintenance activities.
• Ensure compliance with regulatory requirements and security protocols to safeguard sensitive data and ensure data integrity within the ERP environment.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field; advanced degree or relevant certifications (e.g., ERP certification, PMP) preferred.
• Proven experience (X years) in ERP system implementation, customization, and support, with expertise in leading full lifecycle ERP projects.
• Strong technical proficiency in ERP platforms (e.g., SAP, Oracle, Microsoft Dynamics) and related technologies (e.g., SQL, Java, .NET).
• Demonstrated leadership skills with the ability to motivate, mentor, and manage a diverse technical team.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
• Analytical mindset with problem-solving abilities and a keen attention to detail.
• Familiarity with agile methodologies and project management frameworks.
• Knowledge of industry-specific ERP solutions and domain expertise in areas such as finance, supply chain, manufacturing, or human resources is a plus.