French (Moroccan) Customer Service for Mercedes-Benz

If you are an avid auto enthusiast with Moroccan roots, you can be part of our Customer Service team for Mercedes-Benz, one of the most esteemed automobile brands
We are looking for bilingual French/Arabic speakers with Moroccan roots, already living in Greece, who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.
Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.
Your responsibilities:
Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
Respond to inquiries about products and services, offering expert advice on a range of car-related matters
Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner
Turn every customer into a happy customer!
Enjoy your time in Greece
What you will bring:
Fluency in both French (Moroccan) and Arabic
Very good use of English – both in written and spoken language
A profound passion for cars is a big plus
Work experience as a customer support/customer care representative will be considered an asset
Highly developed communication skills
A genuine problem-solving mentality and a deep sense of ownership
Tech savviness and learning agility
A positive attitude
What we offer:
Competitive monthly salary + 2 extra salaries per year
Refer-A-Friend: Bring your friends and receive high bonuses!
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
The opportunity to work for a Great Place to Work-Certified Company

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

Required language: French