Senior Community Manager

Who are we?

Have you ever wanted to build something that helps others create and explore? Have you ever wanted to be a part of a team that genuinely wants to help players share their creative ideas, dreams and visions with millions of other players at the same time? Right now, we’re searching for a Senior Community Manager to join the team doing exactly that! We’re building what we truly believe is the future of creative gaming, giving the players a plethora of design tools to create games, experiences and more. Once creators are happy with what they’re building, they can share it with others, securely, knowing full well their creation is safe and more importantly - theirs.

With ground-breaking technologies available to you as a part of Ringtail, this team is unique. We are extremely excited by what we are building and if what you’ve read so far has you feeling that way too, then we want to hear from you!

About the role

We are hiring a Senior Community Manager to join our core marketing team, and be part of what we feel is an extremely unique community - one where you will work alongside bleeding edge technology and help bring something unique to the games industry. Rather than focusing on the usual, we’re looking to engage and curate a very specific demographic presenting a challenging opportunity with substantial rewards.

Working alongside a talented team that has come from a variety of backgrounds, this isn’t going to be the usual “manage a Discord and a Twitter channel” affair. We’re energised, we have huge dreams and are eagerly looking forward to seeing them come to life.

Your day-to-day as a Senior Community Manager

- Acting as a primary point of contact in the game community, which includes players and creators, as well as the game developers, gathering player feedback and conveying it to the people who need it

- Participating in ongoing discussions, sharing relevant content, and keeping the community informed about updates, events, and news

- Addressing conflicts, moderating discussions, and taking appropriate action in a timely manner to ensure a respectful and enjoyable experience for all members of the community

- Exploring different opportunities to engage new members beyond our established community using various channels

- Providing insights into community trends, preferences, and sentiment to help shape marketing strategies

- Planning and organizing community events to enhance community engagement, ensuring all aspects are well-executed and aligned with the team’s goals

- Managing the content calendar, adjusting course and ensuring assets are delivered internally for use on community and social channels

- Shaping the community calendar

What's in it for you?

At Ringtail, we know that your career is one of the most important investments you can make in life. So, with that in mind, we aim to support everyone that joins our team with opportunities to gain experience and grow. Whether that be through offering new roles as our company and project gains momentum, or the chance for coaching, mentoring and career support. We put an emphasis on personal growth and want you to feel that you can build not only incredible games and experiences, but your own future too.

Requirements

- 3+ Years of Community Management Experience - bonus points if it is in the Blockchain gaming space

- Experience managing traditional community channels such as Discord, Reddit, Twitter, etc

- A desire to push boundaries - we want someone that wants to do more in the community management space than simply run some channels

- A drive to help and support others, be it customers or colleagues

- Understanding of the core fundamentals of community management

- Knowledge of startups and their pros and cons

- A humble approach to communication

- Fluent in English, both written and verbal

Good to have

- Experience in the gaming industry

- Experience and understanding of Blockchain community and best practices

- A creative mind

- A wicked sense of humour

- Empathy

Personal traits

- Strong communication skills

- Capability of working independently with minimum supervision

- Open to feedback

- Consistent learner

- Interest in new gaming fields and trends

- Positive attitude towards your general approach to work life

About Ringtail Interactive

Ringtail Interactive is fast-growing technology start up working in the games industry with an overall goal of creating an unrivalled server solution to the market for use within small and medium sized enterprises. The team consists of a diverse group of experienced professionals from all around the world consistently pushing the boundaries of what is possible for a small development team. The company consists of three subsidiaries, Ringtail Games, Ringtail Lemur and Ringtail Team 3.

The core of the team is soon to be completely established, and joining now will still give you a chance to have a real impact on the company and the way in which the project develops.