Tech Customer Care in Barcelona (Norwegian Speaker)

What if you could fly to Barcelona to start a job with plenty of world citizens from different countries with one strong thing in common: the desire to experience, learn, and grow altogether within an international booming company?

Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a life-time experience, you will find it there.

Whatever comes out of it for you, you will definitely not regret it.

Your responsibilities and impact as a Tech Customer Care will be:
Responding to inbound requests from care organizations and documenting relevant case information 
Handling remote corrections
Prioritize and coordinate tasks and assignments
Identifying issues and providing effective solutions, and escalating the issues when they require further support

Skills, qualifications and interests you need to succeed in this role:
A good level of English, along with a native level of Norwegian is mandatory
Strong empathy as you will be handling issues in a healthcare environment
Excellent listening skills and proficient communication abilities
A drive for first contact resolution
Attention to detail and technical orientation
Excitement about intercultural communication and the expatriate lifestyle
EU Citizenship or valid work permit/ residency card mandatory

What’s in it for you?
Competitive Salary with bonus
Great perks 
Schedule: available to work in rotative shifts from Monday to Sunday (Including night shifts WFH) 
Strong learning and development plans for your career growth
Global company with over 25 years of experience and hundreds of industry awards
Central, easily achievable location

Apply now and enjoy a personalised recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job.

Required language: Dutch